DiSC� Talk! Action Planner
PROFILE THE PERSON YOU ARE SPEAKING TO ON THE PHONE! Customer communication is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing, or telephone sales. Use this action planner to help telephone professionals identify a person's DiSC® behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and learn the best way to follow up. |
Result Pages: 1
Displaying 1 to 2 (of 2 products)