Teach a set of behaviors that are beneficial at all levels of an organization. Your clients will learn how to be the type of employee successful companies fight to keep, by applying seven high-performance behaviors to their professional life.
Overview
Program Objectives
- Learn to communicate openly and directly
- Work smarter, harder, faster, and better
- Demonstrate “value added”
- Look for leadership opportunities
- Embrace and initiate change
- Have a positive impact on their company, customers, and colleagues
- Take charge of their personal life
Module 1: Attitude
- Discover how your attitude, behavior, and job performance are related
- Treat customers and coworkers respectfully and professionally
- Prevent negative feelings from affecting your performance and actions at
work
Module 2: Personal Accountability
- Learn how your specific job is directly linked to the financial stability,
success, and growth of your organization - Document your results and cultivate advocates and allies
- Let the appropriate people know of your accomplishments
Module 3: Balance
- Discover how the quality of your personal life has a direct impact on the
quality and success of your professional life - Have a stable personal life that allows you to direct your attention and
energy toward your work , customers, and teammates
Module 4: Change
- Accept and adapt to organizational and life changes with professionalism,
determination, and optimism - Accept your role in initiating change when appropriate
- See yourself as a change agent for your team
Module 5: Productivity
- Focus on working diligently despite anything else that is going on in your
life - Reinforce the concept that using time wisely and maintaining balance between
work and home/leisure will make you a healthier, more consistently productive
employee
Module 6: Communication
- Use effective communication techniques for the success of your organization
- Be open, honest, and assertive with customers, coworkers, and management
about their needs, feelings, preferences, and ideas
Module 7: Leadership Opportunities
- Assume a leadership role in your organization, regardless of job title
- Be a problem solver and take charge when necessary and appropriate
- Have a proactive attitude that adds value to interactions with customers, coworkers,
and your employer
Contact us to get more information
on the Positive Impact Program for your employees.